Frequently Asked Questions: CCcam Services
Q: What payment methods do you accept?
A: Our primary payment method is Stripe (Credit/Debit Cards). We also accept cryptocurrency payments. If you’d like to use another payment method, please contact our support team for instructions.
Q: What happens after I make a payment?
A: Your CCcam account details will be sent to your email within 5 minutes. All orders are automatically processed.
Q: Can I test the service before making a payment?
A: Absolutely! We offer a free 48-hour trial because we believe in letting you test our service first. Submit your test request from the top menu on our website, or click the provided link. You’ll receive an instant CCcam test line.
Q: Do you offer a money-back guarantee?
A: Yes, but only under specific conditions. If we fail to meet our promised service quality or support standards, we will issue a refund. However, if the issue stems from your end and not our service, no refund will be granted. Please test our service beforehand to ensure compatibility, as refunds are not provided for issues unrelated to our performance.
Q: Can I get a discount? How?
A: Yes, you can! Discounts are available if you purchase three or more accounts at once. We also offer special coupons.
Q: Do you provide free CCcam accounts?
A: We are a paid CCcam service provider, but our 48-hour test server is free of charge for you to try.
Q: I want to become a reseller. What do I need to do?
A: To benefit from our reseller discounts, you need to purchase at least five accounts at once. You can activate your accounts anytime as needed.
Q: Is there a control panel for managing my users?
A: Yes, we provide a free control panel where you can manage your users. You can renew, delete, monitor, and perform other actions easily.
Q: How long does it take to activate reshare packages?
A: Activation can take anywhere from 1 to 24 hours, depending on our workload. If you’re in a hurry, contact our sales team to request a temporary account.
Q: What should I do if my question isn’t answered here?
A: Feel free to contact our sales department for further assistance. We’re happy to help!