Q: What kind of payment methods do you accept?
A: Our main Payment Method is Paypal .
Note : If you are interested in another way of payment, contact support for instructions.
Q: What should I do after payment?
A: We send your cccam account on your paypal email within 24h . We normally process orders every 6 hours .
Q: Can I test before payment?
A: Sure you can as we do believe this is your right. The test is 24 hours long and free. Simply submit your test request from the top menu of our website or click here. Instant cccam test line will be provided asap.
Q: Do you guarantee Money Back?
A: On one condition, Yes. If we – due to low service quality or weak support – fail to satisfy you with our service, we shall return your money. Otherwise, excuses which does not reflect our failure in promised Customer Service will not be accepted. We first investigate your issue and try our best to sort it out, but if the facts show that the issue is from your end there will be no money back. For instance, If one of your lines fails to connect and after we check that line discover that the line is healthy and works without issues. Our sales department is in charge of this procedure.
Q: Can I receive discount? How?
A:Yes, you can. If you purchase 5 or more accounts at once. We also offer coupons .
Q: Do you have free cccam account?
A: We are a cccam pay server, so the cccam service we provide is paid; but our 24 hours test server is free.
Q: I am interested in being your re-seller. What needs to be done?
A: It`s simple, you need to purchase 5 or more accounts at the same time to benefit from re-sellers discount.
Note: We can activate all accounts at the time of purchase or on your desired date and time separately.
Q: If I want to purchase 5 accounts, can they be as 2x 3months and 2x 6months and 1x 12months?
A: No, at least 5 of the accounts most be in the same monthly period. For example you can purchase 5x 3months and 7x 6months.
Q: How long does activation take after I send money?
A: It can take from 6 hours to maximum of 24 hours, depending on how busy we are.
Note: If you are in a hurry, you can ask sales team for a temporary account.
If your question has not been answered yet, do not hesitate to contact our sales department.